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This chatbot use case also includes the bot helping patients by practicing cognitive behavioral therapy with them. But, you should remember that bots are an addition to the mental health professionals, not a replacement for them. A patient can open the chat window and self-schedule a visit with their doctor using a bot. Despite virtual assistants’ promising future in healthcare, adopting this technology will still come down to what your patients experience and prefer. Knowing what your patients think about your hospital’s doctors, treatment, and other services is the heartbeat that will pump change in your organization. Medical virtual assistants have an interactive and easy-to-use interface; this helps create an engaging metadialog.com conversation with your patients and ask them one detail at a time. On the other hand, with an OTP verification system, virtual assistants can ensure that only verified users schedule appointments in your facility. …